Franchisee Profile: Lisa Vince of Danvers, MA

Name: Lisa Vince

Brand: Fetch! Pet Care

Location: Danvers, MA

Lisa Vince joined Fetch! Pet Care to follow her passion--- to help animals and her community. By combining her prior career experience with her love for animals, she is able to assist her clients with personalized and professional pet care. After a career in hospitality, Lisa strives to bring the best customer service to every client by working with them on a personal level.

    

Q: What was your career before franchising?

A: I spent a majority of my career working in the hospitality industry. Based off of that career, I found that I loved working with people and have a passion for customer service.
    

Q: How did you learn about the brand?

A: I learned about Fetch! Pet Care from the woman next door to me who owned a Fetch!Pet Care franchise. It looked like it was successful in the area, and because of my passion for animals and volunteer service, I decided that it would be a great fit for me.

Q: Why did you decide to open your own business?

A: Based on my experience in corporate America and my knowledge and background in customer service, I was interested in owning my own business because I knew I could offer high quality service to my customers. I have also volunteered for several animal shelters in my community, so I wanted to find a way to help animals as a part of my full-time career.

Q: What makes your business different?

A: By listening to our customers and offering personalized service, we’re able to identify their needs and deliver on our promise. Pets are like children –people want the best for them.

ABOUT FETCH! PET CARE

Fetch! Pet Care was founded in Berkeley, Calif., in 2002 by Paul Mann, who wanted his pets to remain in his home instead of kenneling them while he traveled. Finding no professional company suitable to the task, Mann started his own firm with the goal of providing as-needed, reliable, and loving care to pets of all kinds. Today, there are more than 3,000 Fetch! professionals operating in 1,500 U.S. communities. FETCH! Pet Care is the nation's largest and most trusted provider of professional pet sitting and dog walking services, serving thousands of pets and pet parents from coast to coast. Made from pet lovers turned business owners, each independently and locally owned Fetch! focuses on taking the stress out of finding a sitter and adding convenience to customer’s lives by doing all of the legwork for you. Fetch! matches you and your pets with the most qualified, experienced pet professional possible. For more information, visit www.fetchpetcare.com. 

Fetch! Pet Care featured on MO.com

Fetch! Pet Care's franchisee Sandy Lowell and her Boulder, Colorado location was featured on MO.com. In the article, Sandy discusses why she decided to become involved with Fetch! Pet Care and what was appealing to her about the pet industry. She discusses why she chose Boulder and how business is going very well with Fetch! so far. Click here to read the entire article.

"As a pet owner myself, I realized the great need to have someone reliable to care for our pets when we were away.”

By: MO

Fetch! Pet Care is the nation’s largest and most trusted provider of professional pet sitting and dog walking services, serving thousands of pets and pet parents from coast to coast. We take the stress out of finding a sitter and add convenience to your life by doing all of the legwork for you. We match you and your pets with the most qualified, experienced pet professional possible. Our reliable, courteous pet sitters ensure your scheduling needs and any special requirements are met with consistent, responsive care.

Sandy Lowell recognized the fantastic opportunity to grow the existing Fetch! in the Boulder Valley and is enthusiastically working toward expanding the business through additional advertising, promotions and community events.

(Read More)

Fetch! Pet Care featured in The San Francisco Examiner

Fetch! Pet Care was recently featured in The San Francisco Examiner in an article titled, "CEO of Fetch! Pet Care is looking for the best pet-rescue story." Fetch! Pet Care CEO Paul Mann discusses the mission of the best pet-rescue story search, which is to bring awareness to the pets that need homes. Paul also talks about the ways in which 10,000 meals can significantly help an animal shelter. Paul's personal experience as an animal rescuer displays his passion for homeless animals and also reinforces the point that pets can rescue their owners as well. Click here to read the full article.


CEO of Fetch! Pet Care is looking for the best pet-rescue story
By: Alexis Terrazas

Paul Mann the CEO of Fetch! Pet Care, the nation’s largest dog walking and pet-sitting franchise, is looking for the best pet-rescue story. The winner will get to donate 10,000 free meals to the shelter of their choice. The deadline is Sunday. 


What is your mission? My big mission is really to promote awareness for pets who need homes.

(Read More)

Fetch! Pet Care featured in The New York Enterprise Report

Fetch! Pet Care was recently featured in The New York Enterprise Report in an articled titled, "Imperfect Process of Picking Partners". Paul Mann discusses the process and criteria he used to find an ideal investor for his business endeavors. Click here to read the full article.

Imperfect Process of Picking Partners
By: Paul Mann

You’ve put in sweat and tears to grow and expand your business. It started as a small idea and now it has turned into a profit-generating operation that has withstood the test of time. Should you let investors become involved with something you’ve built from the ground up? When is the right time to take investment funds? How do you find the “perfect” partner? I’ve sought investors for two of my companies—one with reluctance and the other with ambition.


In my first company, an internet software business I founded during the dot-com boom, I took on investors too late. I had taken on investors who were active in both investing money and providing insights into my business. But I soon found that they lacked domain expertise in my industry, as well as physical availability to meet and discuss the growing daily needs of my business.

(Read More)

Charitable Holiday Season Brings A New Chance for Sammy

Fetch! Pet Care franchisee, Regina Cheung, was recently involved in an amazing pet rescue story about a Yorkie named Sammy.  Her “Rescue That Rescued Me” story is an inspirational story about a search for a new pet parent willing to adopt an elderly dog that outlived its parents.

Sammy, a 10-year old blind Yorkie, has known his entire life with his mom and dad.  But then last year Sammy’s dad passed away and he went to live with his mom in an assisted living facility.  Sammy was everything to his mom especially after his dad passed away.  But in the nursing home facility, Sammy had to wear a muzzle because he had bitten other people while there.  Then some time later, tragedy struck again and Beverly passed away from surgery complications leaving Sammy with few options for a new home.  During Sammy’s stay at the assisted living facility, Fetch! Pet Care dog sitter, Nancy, would come and walk Sammy twice a day so when Beverly passed, Nancy took in Sammy as a dog of her own for the time being.  Sammy had to learn how to live with Nancy’s other two dogs and they quickly became best friends, but Nancy couldn’t keep Sammy forever so left without other options, Rick, Beverly’s son, had little choice but consider putting Sammy up for adoption at the shelter. 

Regina Cheung, owner of Fetch! Pet Care in Southern California, asked Nancy to care for Sammy for one more week.  Knowing that Sammy would be hard to adopt because of his age and condition, Regina made it her mission to find Sammy a new home.  She took videos and pictures of his sweet face to post on all the rescue websites as well as sent out an email blast to local rescuers.  One of the local rescuers posted a Facebook message about it and pet rescuer, Pat Chambers, all the way in Louisiana responded to that message that day saying that she and her husband had 6 small dogs and cats and a big house with a yard.  She also had experience with elderly dogs and was interested in giving Sammy a new home.  Sammy took a red eye flight with an animal transport service Regina found to Louisiana and he arrived to his new home with Pat, a part-time social worker, and her retired husband, just before Thanksgiving this year.


Regina rescued Sammy when he was most in need of a new home. This a great story that we at Fetch! wanted to share with our fans. Stories like this need to be brought to light and shared with everyone. They are so heart-felt and bring a smile to everyone's face. If you have a "Rescue Who Rescued Me" story you would like to share, enter it into our nation-wide search. We, along with our partners, Bark Magazine, Halo Purely for Pets, and FreeKibble.com, are on a search to find the best pet rescue. They winner with the best story, picture or video will be able to choose the shelter of their choice for FreeKibble to donate 10,000 free meals. Submissions end December 18th and voting starts December 19th.